We are happy to answer any questions related to Sheetal Zaveri by Vithaldas products but are unable to process any returns, exchanges or refunds for any product purchased on or outside of www.sheetalzaveriusa.com or at our stores. Each piece ordered on www.sheetalzaveriusa.com and at our stores is made to order and the images of pieces are displayed clearly.

Defective/Damaged Merchandise

While we strive to ensure that all of our products are checked for manufacturing defects, a defect may pass unnoticed in a rare case. In such a case, please email us (along with an image of the defective piece) as soon as you receive your order at Marviezaveri@gmail.com or WhatsApp us on +916309936663. To avoid any damage in transit, we have specially designed our packaging to ensure that no pressure is applied onto the product.

Please note, the designs are delicate and need to be handled with care.

Please keep in mind that an unboxing video is necessary for any returns.

Notes:

Our products may contain natural embellishments like semi-precious stones, wood, resin, etc which are natural products and may contain irregularities. This is a natural feature, and will not be considered as a defect.

Colors:

Since the resolution and colour composition of each computer monitor varies, we cannot guarantee the accuracy of the colours of products displayed on our website.